Effective date: 1 August 2025
Matthew Alexander Wood Limited is committed to protecting your personal data. This Privacy Notice explains how we collect, process, store, and use your information in line with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. It also outlines your rights and how you can contact us or supervisory authorities if you have concerns.
Key Contact Details
Name: Matthew Wood
Email: contact@matthewalexanderwood.com
Phone: +44 (0) 7720 414478
Address: 86-90 Paul Street, London, EC2A 4NE
Information We Collect
We may collect the following types of personal data:
Personal Identifiers: Name
Contact Details: Telephone number, email address, postal/billing address
Financial Information: Payment details (processed securely via third parties)
Sensitive Data: Health-related information, religious or philosophical beliefs, sexual orientation (only where relevant to the work)
Profile Data: Services purchased, session history
Usage Data: Website interactions, such as cookies and browsing patterns
Technical Data: IP address, browser type, and operating system
How We Collect Data
We collect personal data in the following ways:
Direct interactions: When you book a session, register interest for retreats, subscribe to updates, or contact us
Website use: Cookies and analytics tools may collect technical and usage data
Events and sessions: Information collected in the course of working together
Third parties: Analytics providers, payment processors, and booking platforms
Why We Process Your Data
We process your data to:
Provide and deliver services
Communicate updates, session information, and transmissions
Process payments and manage accounts
Improve your experience and site usability
Legal Basis for Processing
Our lawful bases under GDPR include:
Consent – You may withdraw consent at any time by contacting us
Contract – To fulfil our agreement with you
Legitimate Interests – To improve services, ensure safety, and maintain operations
Data Storage and Security
We use secure digital and physical storage measures, including:
Password-protected digital storage and encrypted platforms
Locked storage for physical records
Restricted access to personal data
Data Retention
We retain personal data for:
3 years after your last interaction, unless legal or business requirements dictate longer
6 years for financial records for tax compliance
After these periods, data is securely deleted or destroyed.
Sharing Your Data
We do not share your personal data with third parties without your consent, except:
Where required by law
Where necessary to protect life or safety
Where using trusted third-party services (e.g. payment processors, email services) — in which case, safeguards are in place
Your Rights
Under data protection law, you have the right to:
Access – Request a copy of your personal data
Rectification – Correct inaccuracies in your data
Erasure – Request deletion of your data in certain circumstances
Restriction – Limit how your data is processed
Objection – Object to certain types of processing
Portability – Request your data be transferred to another organisation
You will not be charged for exercising your rights. We aim to respond within one month. To make a request, email contact@matthewalexanderwood.com with “DATA REQUEST” in the subject line.
Keeping Your Information Up to Date
Please inform us if your personal data changes during your relationship with us.
Links to Third-Party Websites
This website may contain links to other websites. We are not responsible for their privacy policies and recommend reviewing them before sharing personal data.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. The latest version will always be available on this website.
How to Complain
If you have concerns about our use of your data, please contact us first.
If you are not satisfied, you can contact the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk